Política de envio
Shipping Policy
Last updated: October 2026
At Alquimia Store (alquimiastore.lol), we are committed to ensuring your order is delivered quickly, safely, and transparently. Please review our shipping policy below for details on how we process and ship your orders across Europe.
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Processing Time
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All orders are processed within 1 to 2 business days (Monday through Friday, excluding weekends and public holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped, along with a tracking link to monitor its progress.
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Shipping Rates & Delivery Estimates We ship to addresses across the European Union. Delivery charges and estimated timeframes will be calculated and displayed at checkout based on your specific destination:
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Standard European Shipping: Estimated delivery within 5 to 10 business days.
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Express Shipping (where available): Estimated delivery within 2 to 5 business days. Please note: Delivery estimates are guidelines provided by our carrier partners and do not account for potential customs delays or unforeseen postal disruptions.
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Customs, Duties, and Taxes
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For orders shipped within the European Union, no additional customs duties or import taxes apply upon delivery.
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The total price displayed at checkout includes all applicable local VAT and taxes.
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Lost, Damaged, or Delayed Packages
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Damaged Items: If your product arrives damaged during transit, please contact us immediately at contact@alquimiastore.lol within 48 hours of delivery with clear photos of the damage so we can arrange a replacement or refund.
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Lost Packages: If tracking shows your package has been delivered, but you have not received it, please check with your local carrier or neighbors first, then reach out to us at contact@alquimiastore.lol.
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Contact Us If you have any questions regarding your shipment, please feel free to reach out to our support team at:
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Email: contact@alquimiastore.lol
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Website: alquimiastore.lol